MySQL Technical Support

MySQL Vintage Support

MySQL Lifecycle Policies provide for clear timelines on when specific versions will be End of Life (EOL). The best choice is to always run on current GA releases. However, in certain circumstances, customers must run systems past the EOL dates. In such cases, MySQL Vintage Support is critical.

When a MySQL Server or MySQL Cluster reaches its Extended Maintenance EOL date you have two options:

1. Upgrade to a newer MySQL version that’s supported (i.e. still in the Active or Extended Lifecycle phases)
2. Sign up for MySQL Vintage Support

1 - Upgrading

If you have a MySQL Enterprise subscription, MySQL Support will help you upgrade to current supported versions of MySQL. Alternatively, for more hands-on assistance, you can engage MySQL Professional Services to take you through the entire process.

2 - Sign up for MySQL Vintage Support

For those customers where upgrading MySQL is not an option, MySQL Vintage Support provides ongoing support for older MySQL versions beyond their EOL date. With MySQL Vintage Support you can continue using MySQL versions, beyond their EOL dates, and continue to receive 24x7 Support, and access to pre-existing patches and KB articles. Additionally, with MySQL Vintage Support, you can also contract for custom bug fixes and custom builds for EOLed products.

For more information Contact your MySQL Sales Team