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Frequently Asked Questions

Q1: How do I provide feedback on:

MySQL Documentation: http://forums.mysql.com/list.php?12
MySQL Web Site: http://www.mysql.com/about/contact/feedback.php
MySQL Features Requests, Bug Reports: http://bugs.mysql.com/

Q2: How can I contact the MySQL Sales team about licensing and pricing questions?

For questions about commercial licensing, pricing, products, support, consulting and training - please Contact a MySQL Sales Representative

Q3: I forgot my MySQL database password?

MySQL Documentation: http://dev.mysql.com/doc/refman/5.5/en/resetting-permissions.html

Q4: How do I manage my account used on MySQL.com? (Login issues, preferences, email subscriptions, delete account)

MySQL.com uses Oracle SSO for authentication. See the FAQ for Managing Your Oracle SSO Account.
http://www.oracle.com/us/corporate/contact/about-your-account-070507.html

Q5: How do I get Technical Support?

Commercial Support from Oracle's MySQL Support Team
Oracle Premier Support is available by purchasing MySQL Editions (https://www.mysql.com/products/)

Q6: Where can I find community discussions for:

Database Topics (e.g. Performance, Replication, Cluster, Partitioning, Security, Backup, etc):
http://forums.mysql.com/index.php?19

Programming Languages (PHP, Perl, Python, Ruby, Java, C#, C, C++, etc):
http://forums.mysql.com/index.php?42

Jobs & Recruiting:
http://forums.mysql.com/list.php?8

Q7: What resources are available to help me get started with MySQL?

MySQL Installation: http://dev.mysql.com/usingmysql/get_started.html
MySQL Tutorial: http://dev.mysql.com/doc/refman/5.5/en/tutorial.html
MySQL Documentation: http://dev.mysql.com/doc/
MySQL Developer Zone: http://dev.mysql.com/
MySQL Forums (Newbie): http://forums.mysql.com/list.php?10
PlanetMSQL (Blogs): http://planet.mysql.com

Q8: Where can I find MySQL Downloads?

MySQL Downloads: http://dev.mysql.com/downloads
Previous versions: http://downloads.mysql.com/archives.php

Q9: Where can I find MySQL Documentation?

MySQL Documentation: http://dev.mysql.com/doc/

Q10: Where can I file MySQL bugs and find bug status?

http://bugs.mysql.com/

Q11: Does MySQL provide any visual tools?

MySQL Workbench: https://www.mysql.com/products/workbench/

Q12: Where can I find a Trial version of the MySQL Enterprise Edition?

http://www.mysql.com/trials/

Q13: Where can I find MySQL Web Seminars?

On Demand Webinars: http://www.mysql.com/news-and-events/on-demand-webinars/
Live Webinars: http://www.mysql.com/news-and-events/web-seminars/

Q14: Where can I find information about MySQL Training & Certification

MySQL Training: http://www.mysql.com/training/
MySQL Certification: http://www.mysql.com/certification/